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E-Verify Update: Managing Point of Contact (POC) Information

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Photo courtesy of slavadubrovin from Getty Images

As of January 5, E-Verify reintroduced a feature that allows employers to manage Point of Contact (POC) information directly within their accounts.

This update was designed to give organizations greater control over their account details while helping ensure compliance with E-Verify requirements.

Why This Update Matters

Under the E-Verify Memorandum of Understanding (MOU), employers are required to maintain accurate and up-to-date contact information for representatives associated with their account.

Keeping your POC information current is essential to:

  • Stay compliant with E-Verify requirements
  • Receive important program updates
  • Ensure smooth communication with the system

What You Can Now Do

With this update, users can easily manage POC information directly within their accounts.

This includes:

  • Reviewing existing contact details;
  • Updating outdated information; and
  • Adding new Points of Contact as needed.

Who Can Manage POC Information

Access and permissions vary depending on user roles:

  • Program administrators and corporate administrators can manage all company POC information
  • General users (on employer agent accounts) can manage client company POC details

It’s important to note that adding someone as a POC does not automatically grant system access.

To manage cases within E-Verify, that individual must also be assigned as a program administrator.

Important Reminders

  • The MOU Signatory is automatically listed as a POC and cannot be removed
  • However, their contact details can be updated
  • If the signatory is no longer with the company, ensure there is at least one active and accurate POC on file

How to Access POC Information

Depending on your role, you can access and update POC information through:

  • Company Profile (for program administrators)
  • Corporate Profile (for corporate administrators)
  • Company Locations section (for specific locations)
  • Clients’ Menu (for employer agents managing client accounts)

Key Takeaway

Keeping your POC information accurate and up to date is one of the simplest ways to stay compliant with E-Verify requirements.

This update makes it easier for employers to manage their information efficiently and avoid potential communication gaps or compliance issues.

To ensure your account is current, it’s recommended to log in and review your POC details as soon as possible.

To discuss how E-Verify requirements may affect your organization, you may schedule a consultation with the Law Office of Jacqueline Lentini, LLC by calling 630-262-1435 or emailing jacki@lentinivisas.com.